We would be happy to explain our findings further with you, please contact us at team@tradesy.com.We hope this sheds light on our authentication process. Once your listing is live, youll be notified immediately via email. Tradesy retains the shipping fee to supplement the cost of providing prepaid shipping kits to sellers and insured Tradesy packaging. We want to do anything we can to make each experience worthy of your best possible rating! I took a chance and when I received my purchase it was perfect! This ensures that our customers almost never receive inauthentic items. I could deal with a short hold Two weeks later the funds were available on the 11th of January. The fair market value is determined by tradesy so in effect they will return any items their curators do not like regardless of value. I ordered a size 18 in gray, received a small in taupe. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. the response that consumers are reading from the customer service rep is very typicalthey say the same thing to everyoneand nothing of a resolution transpires. Sign up today and take advantage of its excellent features with its 14-day free trial! I finally disputed it with the credit card company. I do not shop with tradesy any longer. This has been a miserable experience. Whether it is a side-hustle or a full-time venture, reselling on Tradesy or other marketplaces provides you an opportunity to earn extra cash. Overall, Tradesy is a higher-end luxury marketplace that features a chic and curated aesthetic. If you plan to sell more expensive items, then eBay may be a cheaper platform as it offers a lower standard sales fee. It came beautifully packaged. Every thing I have bought from this site is FAKE! eBay is one of the founders of resale marketplaces; it was launched in 1995. What are the Advantages of Using Tradesy to Purchase Products? See more, Since your historical data is being moved over time, you will not have a seller badge right away. I was anxiously hoping that I made the right decision to purchase this item. Better places to sell designer clothing: Poshmark, which has an equally high commission but doesnt hold your pay or charge extra to cash out, Amazon and eBay are all better choices to sell your designer goods. How did the two big black marks were there within 5 second I got it if it left the headquarter in perfect condition. For more information, please see our If our Quality Control and Authentication review finds the item did not match the listing, you may have any seller badges removed, and your account may be negatively impacted. Another difference between eBay and Tradesy is the eBay auction feature that lets sellers set time limits on sales and favours the highest bidder with this; youre guaranteed to get the best price. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. not a big savings but something. Instead of trying to solve the issue with the seller about the auth card, she said I could re-list the item to recoup the fund? Had a question for buyer, responded in less than 10 minutes. The site is most especially patronized by women looking to shop for designer wears. Do not use Tradesy everything negative you read in reviews is true unfortunately. I sold a Gucci bag in December and shipped the bag within 24 hours of the sale. You can choose to disable the option to make an offer on an individual item or your entire closet. I am very happy with my LV Nice BB. This is the feedback that we receive from our sellers quite frequently, so I will be sure to share your feedback with my managers in hopes that they will re-evaluate our system in place as we are constantly looking for ways to update our platform to be user friendly and efficient for all. Affirm, allows me to get great items and look like a million bucks on layaway status and sometimes we need that Plan. Backed by the National Science Foundation, I've also had my funds say they went through on Tradesy but checked my. The seller was Brandville so beware! We want to do anything we can to make each experience worthy of your best possible rating. It was discontinued several years ago so I couldn't buy it new, and I had yet to find it on a secondhand luxury reseller site (Real Real, Fashionphile, etc). Has happened multiple times, customer service does not help over email, and will not answer the phone. My bank accounts and debit card were all correct - they didn't have a problem taking their service charge. Furthermore, Tradesy provides its buyers and sellers additional security when transacting inside the platform. since the order was placed even same day they are unable to assist with the modification of the transaction or even offer an account credit. He never told me what the exact issue was and what was misrepresented. HERE is the main reason why I will never use Tradesy again (and you shouldnt either). to air the bag outside Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. However, you can avoid paying the transfer fee on Tradesy by spending it on Tradesy. Super easy to navigate the site and search for specific items. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. You can make money teaching it online. It is really pretty and as what it was described in the posted photo.I am very impressed with Tradesy and this seller. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Just emailed seller for options. It says that everything is guaranteed authentic but you have to know your stuff to know if it is authentic. (e.g., dust bags, paper bags, or boxes). tradesy return policy for sellers. In that case, you will ship to Vestiaires hub for the item to be reviewed, and then Vestiaire ships the item to the buyer if it passes the review. Saving favorites is a good way to be able to do so without putting something in the cart. getting nervous about this. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. After successfully creating an account, you can begin buying and selling on Tradesy. And so, it becomes difficult to point out which platform is best for selling clothes. We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. Its very frustrating to feel like youre not being understood or that youre not getting the help you need. It should be displayed hung or on a mannequin. Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. I chose the product because it was a pair of shoes I had wanted for several years that had been discontinued, and this was the first time I had seen a pair for sale that were my size and in perfect, brand new condition! -Tradesy will return all items deemed above fair market value. If the authentication team determined it to be authentic, the buyer could choose to keep it or receive site credits and buy other things on the Tradesy instead. Youll see as you have sales on Vestiaire, that you may qualify for the Trusted Seller badge and/or the Expert Seller Badge. Everything went to expectation. Furthermore, Poshmark is popularly known for trendy brands, womens fashion, and higher-end clothing and accessories. I bought the same exact purse back in 2017, which is now in awful condition, cause I use it daily. Dont use this company. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Any item priced between $100 USD and $16,500 USD has a selling fee of 12%. Fast shipping and excellent condition! THEY NEED TO BE TAUGHT A LESSON! Like most e-commerce sites, Tradesy has a shipping fee. It was delivered December 29th. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. Furthermore, Tradesy statistics guarantee its sellers that 80% of the returned items are being sold the second time around. Hi James,We recently reviewed your feedback and wanted to follow up with you. This means that you can only list 250 products per month. Some sellers seem more conscientious about this than others. The Tradesy sales are yet another impressive feature you can utilize in the company. Collectables like Pokemon cards, coins, and antiques. It's all good!;-). If your item is shipped directly to the buyer, you will be paid, You will see your earnings have already had the selling fee and payment processing fee deducted. i kept getting emails from camille who ignored every question i asked, which only upset me more. Learn more here. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. I guess I have not been caught up on this new policy because Tradesy used to handle returns and resells items for sellers if the item is in the condition described and it was returned simply because the buyer doesn't like it or it doesn't fit. Learned my lesson. Thanks so mucg Im treated this way and we sold over 1/2 million dollars in merchandise. However, the fee is added to the sale price of every listed item. Not only do you pay 15-20% of the sales proceeds to the site, you pay an additional 3% when you want to cash out your earnings. This is a great space to write long text about your company and your services. Tradesy do not handle returns well. I was elated that an item that hasn't sold on Poshmark for a year has sold on Tradesy. Tradesy's long list of restricted items is not allowed to be sold or listed on the site as they may pose a safety risk or policy violations . A wide array of jobs -- many of them well-paid -- don't require a degree., nothing else to add..except to say..tradesy saidwe are sad that you are unhappy, thenoffered me a 70 dollar credit towards next purchase, seller says: By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Never again will I sell anything on this site. One of the most important things to keep in mind while selling on Tradesy is to avoid listing an inauthentic item for sale. Salers on Tradesy are required to pay a transfer fee of about 2.9% of the total amount when they receive their earnings. Consumers satisfied with Tradesy most frequently mention great experience, customer service and fast delivery.Tradesy ranks 1st among Used Clothing sites. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. This email had absolutely no return reason listed on it so I was confused as to whether it was a fit issue/buyer's remorse or if the buyer is claiming damage on the item (which there isn't any when I shipped it to the buyer) or misrepresentation. All submitted reports are confidential and will never be shared with the listing owner. I want to purchase a michele watch head and i am hesitant after reading reviews. Hopefully the quality is worth it. Here are 8 tips for writing great reviews. If you question TRADESY, they will shut your account down, and they do so WITHOUT even talking to you. Can You Pay Off a credit card with another Credit card? This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. However, Poshmark reportedly has a large audience of over eighty million users. At which point Tradesy put a hold on the funds because I was a new seller (I had sold another item prior with less frustration, which is why I decided to use them again). You can also go with the option of transferring them to your debit card, PayPal, or bank account. Learn more, After you create a new listing to sell, it is reviewed by experts before it is published and live on the site. Punks! !I do not recommend this site for sellers !! I keep getting credit for returning things but there is nothing I can use the credit for because its all fake! I did finally get my money back from tradesy as a seller, but I threatened them to no end and actually emailed the CEO RUN from this site save yourself the craziness of poor business practices. Its UNREAL!! It doesn't matter what the reason is, unless you get your item back damaged, there's nothing you can do to fight it. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible. I even spent a lot using outside authenticators to double check and confirm the authenticity and came back with fake results. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave on their own terms. You will see your earnings have already had the selling fee and payment processing fee deducted. Like other resell sites, Tradesy serves as a middleman service that links a selling fashionista to a buying fashionista. All is correct. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This usually takes 24-48 hours (but sometimes less). We will see. I sold a $1500 Herve Leger dress which I had only worn once. If you accept the offer, the buyer has 24 hours to complete their order. I have returned the so called Chanel items and etc. While on the other hand, seven million women in the United States are approximated to be using Tradesy to buy and sell clothing, shoes, bags, accessories, vintage, and wedding items. In addition, the company handles all the processes involved in shipping on your behalf for free! Moreover, you also are not permitted to create a single listing of multiple items. Then, I purchased a Gucci Britt, which is the type of bag that I always take with me when I travel, so I love it. We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. Even after ordering the wrong color (user error) within moments we were assured it was no problem. I chose Tradesy because it was the only place I could find the item I was looking for. Tradesy has zero tolerance for designer replicas or counterfeited listings. Please dont sell high end items in Tradesy most likely get back a fake or used item. They charge you another fee of 2.9% for what they call a safe transfer fee and then wait 7 Business days before they initiate the ACH transfer. Tradesy provides three different methods of shipping, which include using a shipping kit, using a prepaid FedEx shipping label, or, if the location is close to your area, you can ship it yourself. One way to do this is by cross-listing to multiple marketplaces using a smart system like OneShop. Why/how this company is still in business is beyond me. My merchandise was treated as if its their own. I understand why you don't want items held up in bags Louis Vuitton Artsy handbag in Aurore Red. Everything worked out perfectly! Up to 44 Million women have bought secondhand items in 2017. I have read on other sites that Tradesy keep the returns and seller is SOL. Your Bag is Empty, Start Shopping! Because of this, we had to update our return policy to accommodate for Covid, as well as the safety of our team. Im not the only one who has submitted complaints. Companies can ask for reviews via automatic invitations. It is available in the U.S., Australia, Canada, and India, but at the moment, users of Poshmark cannot buy or sell outside of their country. Tradesy Categories . However, the site also holds seller money hostage for an extended period, spurring copious complaints from sellers. Tradesy is the leading peer-to-peer resale marketplace for buying and selling luxury, designer, and vintage fashion. no one likes to get ignored, especially when spending a thousand $$$$. What: Tradesy is a site where you can sell designer clothing, handbags, shoes, accessories and all wedding-related items, from gowns to tuxedos. Supposedly the $800 Chanel earrings I purchased were real.They literally started turning green right away.. Looking forward for receiving all my purchases on time. The high costs and slow pay earned Tradesy a substandard Husl$score. I will definitely recommend Tradesey to those looking to purchase a quality designer product. Your Bag is Empty, Start Shopping! Completing the purchase was relatively simple, quick and frustration free. Since replicas and counterfeited items are everywhere, Tradesy set up an authentication system with a 99.7% accuracy that detects and automatically eliminates designer replicas or counterfeited items. Trusted by thousands of online resellers, OneShop is the all-in-one tool that helps you increase your sales and grow your business. In addition, this feature can help boost your sales as itll enable millions to see your items. Please ship out ASAP, I'm leaving on vacation on 6/14 and would REEEEALLY love to take them with me ;). We believe that our competitive 19.8% commission fee coupled with our always-free listings allow more of the earnings from your Tradesy sale to end up in your pocket compared to most other resale options - both on and off the web. Tradesy almost ripped me off of my $1,600. Tradesy has a flat commission rate of about $7.50 for sales under $50. They still ignorantly argued that those are the same item. These pythons were shipped in style. Poshmark inspect item sold over 500 dollars before sending to the seller. With years of experience and data to inform our systems, and millions of happy buyers, we are able to detect replicas with 99.7% accuracy. I will never use nor would I ever recommend selling on this site. Vestiaire Collective does not offer returns for buyers, so any individual sellers have their items listed as final sale. Yes, the commission rate works differently on Vestiaire Collective-they call it the selling fee. It also came as scheduled. Tradesy Return Policy for Sellers. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Eileen: There is not a feedback option on Tradesy as there is with ebay and Threadflip. - just as described by the seller. And as of 2023, eBay has over 135 million active users on its site and over 600 thousand monthly downloads of its mobile app on Google Play and Apple App Store. #HonestCompany;-) *****, Because I love designer items and the price is right. Horrible experience. They will also refund a sale without any communication with the seller, they don't even tell you why. Tradesy is a site to buy and sell designer-wear, ranging from jackets and shoes to wedding gowns and accessories. Wish the sellers would provide more details of items for sale as some listings are bare minimum. I am angry that Tradesy has tried to keep this important return information from me and I'm wondering when I'll get a say in all of this, if at all. If by chance an item received is questionable, they have a review process to protect the buyer unlike many other sites out there. We believe that our competitive 19.8% commission fee coupled with our always-free listings allow more of the earnings from your Tradesy sale to end up in your pocket compared to most other resale options - both on and off the web. However, the Tradesy is also known for holding sellers money hostage for an extended period, which has spurred copious complaints from many sellers. On the other hand, Tradesy is a marketplace created by and for women. The site is more like a womens upscale luxury marketplace. I am still waiting to receive my bag back. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. The rep said I can send photos of the item as it was being packaged as they are still waiting for the return, but guess what? If the item is found to be a replica you will be refunded in full. For items priced at less than $150, the payment processing fee will be just $5. I reached out to chat support and they said I wouldn't get to keep my earnings since the buyer has requested a return. Regardless, I will be sure to share your feedback with our Product Team in hopes that they will revisit the sellers' commission structure. -Tradesy will return all items under $150 back to the seller if buyer requests return. In addition, you can earn by selling special wedding attire such as gowns, tuxedos, and more! They take your money and don't give it to you. I am currently in the process of trying to remove my funds from Tradesy, since they are closing. On eBay, you are limited to 250 free listings. Here are a couple of things that bother me about TradesyI don't like that sellers don't have customer reviews, the seller says it shipped from Houston, TX, but it came from China, and ALL luxury items should be authenticated by Tradesy. This is a very functional and stylish purse that I enjoy having! I dislike having to interrupt my flow to request more info so will tend to skip items that might have otherwise interested me. Buyers who are doubtful about the quality and authenticity of the luxury items they purchased can have them sent to Tradesy HQ for authentication assessment. When you become successful, they will make upp a reason to suspend your account. Tradesys alternatives and competitors include eBay, Poshmark, Rebag, and Depop. (Have been for the past several months) Not only did Tradesy ACTUALLY compromise my account to someone that was a scam, but now that I have validated everything I am repeatedly 'suspended' when I try to pull my funds out. Is it true that if i were to sell an item i have to wait to get my money to see if the buyer is happy with purchase! Worse selling app!!!!! That said, it provides some services that are not available on eBay (which charges roughly half as much in commissions), such as pre-paid shipping. Hand-written note along with a cute thank you card on the inside. However, if you are a professional seller, buyers will have 14 days to return your items. Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy.