Our agents cannot enter these codes once an order has been placed online. (Opt out at any time). If you do not fulfill the age and status requirements of your ticket, your booking may be cancelled. You should be aware that costs could increase closer to the departure date. All airline tickets must be issued in the name of the passport/photo identity holder. Some countries also require a machine-readable passport and/or unstamped available pages. But ATOL protection does not apply to all travel and travel services. In addition to our administration charge, you will have to pay the travel service providers applicable cancellation charges. Any errors in names, dates and timings may result in an inability to use that booking and the booking being cancelled. Were all working overtime to try and help as much as we can. Some countries require insecticide spraying of aircraft prior to a flight or while you are on the aircraft. Additional taxes and surcharges that cannot be pre-collected may be charged locally by car rental agencies, hotels or other suppliers. If your flight gets cancelled by the airline and you still need to fly your best options are to either call us so an agent can re-book you or simply purchase another flight. The cards that we accept may vary based on the supplier (some airlines don't accept certain cards as payment options). Get Studentuniverse Refund Policy Promo Code from this link and save money on your next purchase. Please note, you may not meet the eligibility requirements and may be required to obtain a visa. Yes, your travel credit is good for the same airline as your original flight. Travel guidelines are continuously changing as the situation continues to evolve, but we're keeping an updated list of where you can travel, and what guidelines or restrictions are in place, on our blog. Visit the Travel Clinic website or speak to your travel consultant to make an appointment. If you book other travel arrangements, such as accommodation only, this protection doesnt apply. Fulfillment of a request cannot be guaranteed. No representation or description of the protection made by StudentUniverse to you constitutes a binding assurance or promise about the protection, and you agree not to rely upon any such representation. Log in to get the phone number and call our agents, who will help you book over the phone. +1 617 321 3281 if you booked online through our website. If a deposit was paid by credit card, you agree that the card may be debited for final payment without further approval by the balance due date. You can also update your email address to a more permanent one on your account any time. Amendment and cancellation policies differ per hotel. Details of these rights are published at EU airports and are also available from your airline. You will be asked to sign up or log in. Your home country and destination country will likely have travel requirements. Anyone can book accommodation with StudentUniverse Hotels; you do not have to be a student. Many times the airline shown on your ticket is not the airline you actually booked your ticket with (i.e. It is your responsibility to ensure you are aware of any health requirements for your travel destinations and to ensure that you carry all necessary vaccination documentation. Your travel credit will be added to your account as soon as the cancellation is processed, so almost immediately. StudentUniverse is not an insurance company. If your flight has been canceled by the airline, we will be happy to submit a request to the airline on your behalf for a refund. We will collect all mandatory taxes, however some countries may charge additional departure, hotel or other taxes that must be paid locally. If StudentUniverse incurs any expense, including but not limited to attorneys fees, to recover any payments charged back by your credit card company, you agree that you will be liable to reimburse StudentUniverse for such expense. I have questions about baggage. Further information on the Code and ABTAs assistance in resolving disputes can be found at abta.com. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Travel insurance is also recommended by the Foreign and Commonwealth Office. If you require your confirmation email to be re-sent, please contact us (email to: All accommodation details and contact information are printed on your booking confirmation email. We may also disclose your personal information to our overseas related entities and to service providers who perform services for us within and outside the UK. Refund Policy. Transport and accommodation providers have differing cancellation policies and rules. Second, they do not specify the baggage allowance on their e-ticket. StudentUniverse empowers young adults to experience the world with discount travel. Please be patient with us and know that a real human is on the other end of your call or chat answering your questions. A change to your student status will not impact your travel credit. The request process may take up to 4-6 weeks due to the overwhelming volume of requests airlines are receiving. Your refund and remedy rights as set out in these Booking Conditions are subject to your rights under the Package Travel Regulations and the Consumer Rights Act 2015. We are trying to help as many people as possible as quickly as we can. Please advise your consultant of any special requirements that you may have, for example, special meals, medical requirements, and so on. Your travel service providers will be identified on your quote or travel documents and their respective terms and conditions will be available directly on their websites or by contacting them. These policies and rules are binding on you, so be sure to review them before purchase. If you book a package which does not include flights, our ABTA membership means that we provide financial protection for your money. When you buy an ATOL protected flight or flight inclusive travel through us you will receive an ATOL Certificate. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. In addition, the US is requiring all passengers arriving on an international flight to have a negative COVID test taken within 3 days prior to your flight. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate. These include: In these instances, you would need to contact us for help completing your booking. They may change due to air traffic control restrictions, weather conditions or operational requirements. Most Popular. Take advantage of our promo codes and special offers to save even more. It is entirely at the airline's discretion to provide you with a seat on a later flight. advance purchase tickets and non-flexible fares) may not be changeable after a reservation has been made and any alteration could incur a cancellation charge of up to 100% of the service cost. 2013-2023 StudentUniverse. I called StudentUniverse to get a refund on my flight, and I repeatedly told the woman on the phone to cancel my flight under my name and not my friend's. I even confirmed with my birthdate, but she just said "yeah, yeah, yeah whatever" the entire time, and it turned out at the end that she didn't cancel my flight, but my friend's instead, and . Change penalties will be listed underneath your itinerary under 'Change & Cancel.' Please note, your ticket may still be subject to StudentUniverse cancellation fees as per the penalties listed under the rules of your ticket. You may check and correct any input errors in your booking up until the point at which you submit your order by clicking "Finalise Order". We will message those requirements to you (if there are any) prior to you making any purchase. How do I change or cancel my flight ticket due to COVID-19 / Coronavirus? Our agents will give you full details of the itineraries before you book. StudentUniverse is committed to protecting the privacy and confidentiality of your personal information. Please note that most cancellation fees range from $200 to $450 depending on the ticket and that Basic Economy tickets or flights that have already been partially flown are never refundable. You can contact our customer support line 24hrs a day, 7 days a week from wherever you are in the world: +44203 056 7993 if you booked through a consultant; or. If, after our confirmation has been issued, you wish to change your travel arrangements in any way, for example your chosen travel dates or accommodation, we will do our utmost to make these changes but it may not always be possible. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). Travel documents, including, without limitation, airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) are used to confirm an arrangement with a service provider. Coronavirus FAQ | StudentUniverse Write a Review. Yes, same airline. Travel for less and live for more with deals, contests and more. , If any of you students travel as much as I do, use @StudentUniverse literally just paid half price for my flight home from Europe!, @StudentUniverse always comes in clutch with the flights., Promo codes straight to your inbox so you can double dip and save even more on your discounted airfare. All deposits are non-refundable and non-transferable for changes of mind or cancellations by you. Please refer to the existing refund policies and tuition and fee information which apply under normal circumstances as the following only apply to current COVID-19 and other campus closure concerns. Do you have better flight specials available by phone. All refunds will be delayed until the situation stabilizes. To confirm your travel arrangements you may be required to pay a deposit per person. Typically, airline policy requires that you use credit for the same destination, but in some cases you may be able to change it. You agree that you are bound by such additional terms and conditions. Please be respectful of our time and other people who need help too and just message us once. Your rights under your contract for travel arrangements will depend on the type of travel arrangement you book with us, which will be either a booking for package travel or for one or more individual travel services. . In each case above, a service will be deemed to have been provided to you with reasonable skill and care if it complies with the locally enforced regulations of the country in which it is performed, or, in the absence of locally enforced regulations, if the service is delivered in a reasonable manner given locally accepted standards and practices. In short: better safe than sorry, you should get a COVID test before you travel somewhere by plane. you may have booked a United ticket that was operated by a partner airline). Log in to your account on our website and go to My Wallet to view your credit. For students and those under 26, our cheap flights, hotels and tours make it affordable to travel anywhere you want to go. All such terms and conditions (including limitations of liability) apply to these Booking Conditions and, accordingly, a reference to these Booking Conditions shall mean the terms and conditions set out herein as well as all terms and conditions of any provider of your travel services. payment or sold at an inclusive or total price: (a) transport (b) If we have several people messaging us for the same problem, it actually slows us down and takes time away that could be spent helping more people. To ensure you are seated next to each other you can either contact us via email or chat with an agent. Please check your airline's policy. For any fare we advertise, we first check to make sure there are some available seats. Stopovers are common when you travel long distances, say from New York to Sydney, but stop for a couple of days in Auckland. Have I signed up before? Please reconfirm your flights at least 24 hours prior to departure. If you are not finding a price point that works for you, continue to check to see if something becomes available. Transport and accommodation providers have differing cancellation policies and rules. Alternatively, you can contact ABTA Information Department on 0203 117 0599 (calls will be charged). Please ask us to confirm what protection may apply to your booking. We will be fully responsible for the proper performance of the package as a whole. The credit will be for the remaining amount of your ticket. Although we specialize in student and youth discounts, most of our promo codes apply for all ages. And in case you didnt know, you dont have to be a student to book on StudentUniverse. If, for any reason, any travel service provider is unable to provide the services for which you have contracted, your remedy lies against the provider, and not against StudentUniverse. Please speak to one of our consultants for further details. First, visit the link for Studentuniverse Refund Policy Coupon Code. The construction, validity, and performance of these Terms and any disputes between the parties shall be governed by and construed according to the laws of the Commonwealth of Massachusetts, without giving effect to its conflicts of law principles, and any federal laws applicable therein. Other examples of minor changes include alteration of your flight departure time by less than 12 hours, changes to aircraft type and change of accommodation to a comparable or higher standard. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Visit My Wallet to see which airline your credit is with and then check your airlines policy for official rules. If you do not check-in on time or cancel your flights prior to departure, the airline can cancel out your flight and any subsequent flights, and prohibit any changes or refunds. Any fines, penalties, payments, delays or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility (except to the extent caused by fault on our part). Studentuniverse Refund Policy Coupon Code can be found at this link. Please let us know of any special requirements you may have for your travel arrangements such as special meal and seating requests, room type or disabled access. Coronavirus FAQ | StudentUniverse Studentuniverse Refund Policy Promo Code : r/DiscountSuave Terms of Use | StudentUniverse A flight disappearing from your account typically means that the airline has cancelled it. Please ask us to confirm what protection may apply to your booking. Please note that for all air bookings a service fee of up to 16 will apply. Please ensure you read the credit details and then give us a call when youre ready to book. Some fares are for verified students, teaching faculty, and youth aged 16-25 years old only. Expires shortly ERE Show Coupon Code in Student Universe coupons $30 OFF COUPON CODE Up to $30 Off With Code Travel carriers and local authorities at travel destinations may require specific testing prior to boarding and/or upon arrival at your destination, including, but not limited to, a temperature check as a result of the COVID-19 pandemic. No, please dont! Travel Clinics, operated by Masta Limited, provide comprehensive travel health advice and same day vaccination and anti-malarial services. We offer more than just airfare for students; we offer fares for Youth (ages 16-25), Faculty and airfare for everyone else. StudentUniverse is not an insurance company. Please note, if you cancelled your reservation prior to the airline canceling your flight, you may no be longer eligible to request a refund as you were the one to opt for cancellation. These hotels will be clearly marked and confirmation of the discount possibility will be included in the booking confirmation email. When youre ready to use it, you can check flights on our website to have an idea of what you want. No, all flights are non-transferable and cannot be used by anyone other than the ticket holder. If you are not sure whether your ID complies, please check with our local state department of motor vehicles, or visit www.tsa.gov/real-id. Some countries have reopened borders to international travelers, with guidelines or restrictions. If you do not fly on the departure portion of your reservation, you will lose the full value of your ticket(s). AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. Your StudentUniverse reservation number (typically 6 letters) Your full name and date of birth ; The original flight date; The airline; Your email address; A phone number where you can be reached at any time (we have agents working 24hrs a day all over the world) The specific details of your request. When booking with one of our consultants, please let them know your frequent flyer membership details (or other applicable loyalty program details) for inclusion in your booking.

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