We got you covered on the easiest and fastest way to cancel your membership with the rewards program card. Read More. Cookie Notice He said the address it was sent to, which was the WRONG ADDRESS that they had from before. So should I try and call their number or just straight up call my bank? I had received (without prior permission, nor any notification of) the FYE Backstage VIP Pass. Since I now had it for another two months, not long after that I filled out the form for the gift card (with the correct address on it). FYE VIP Scam : r/funkopop - Reddit I bought a CD (stupid) from FYE for $20 (stupid) and got hit with the same scam on my debit card. and our We regret that we are unable to cancel orders once they have been sent to one of our fulfillment centers or partners for processing. Me: No thanks. Not Quite. Backstage Pass VIP subscription service that you no longer need just became so much easier. I'm so done. VIP Pass Complaints - Membership Terms. I also will be reporting to the Better Business Bureau and I no longer will be shopping at F.Y.E. Frustrated. I got asked to leave the store for "Disturbing customers". So I think it was a year and I cancelled the magazine script. Email -[emailprotected] The new clerk says I will need to send the unit back to the company as it is still under warranty. I do not know how we got charged 11.99. we do not have a card or packet or anything so i had to call the number on my bank statement to even find out who this charge was. You just access your account on the website and click the "Cancel" button. Additional membership benefits, included only with a Backstage Pass VIP membership are available within 2-3 days of purchase. There were six people in line and one person behind the counter. Be sure to get a confirmation number or email for the cancellation. How to cancel FYE VIP backstage pass - YouTube And you shouldn't either.. On February 11, 2015 I was shopping at fye for something for my dad's birthday. It was Christmas eve, I was in a hurry, and the sales clerk would not shut the hell up about it. There's a 30 day free trial but you have to call and cancel it otherwise they charge you $11.99/month even if you haven't used it. to delete your Games equivalent) for over six months now. I've heard of horrible managers at stores nearby mine, and how they've had customers do dishonest stuff just to get VIPs & Magazines. But anyways, my main point is that - not all the stores are terrible, not all the employees are. That nonwithstanding, I found a really good deal (30% off eye exam and glasses), and since I have been needing to get my eyes re-examined, I called the company the deal was for. May I speak to your supervisor?" Keep up to date with the newest releases or just browse other readers' hauls and collections. Over 100,000 locations. "I'd love to see you stand there, in public, and thoroughly read the crap most cashiers hand people." How to Cancel the Fye backstage-pass-vip membership or Subscription But not all stores are like that. I spent $25 in January and its already paid itself off. My total was high and the cashier offered me 10% off, and explained to me the card and that I could cancel within 30 days without a charge. The guy never gave me any details about how to cancel, and I almost got charged a ridiculous amount of money for subscription renewals on the "FREE" magazines they had me pick. DoNotPay wont let companies charge you after your free trials expire! So, FYE needs to get their ### together, and quit cheating their customers. How Do I Find My Fye Vip Membership Number? I checked my receipts read everything before buying and asked the clerk to double check that I only had the regular Backstage Pass. What the cashier played off as me signing a regular receipt for identity verification was actually him making me sign up for that subscription. When I called the number from my credit card statements and explained to them I had previously canceled this membership during . And did I mention anywhere in my complaint that my child was screaming or that my child was even with me? FYE Backstage Pass VIP, P.O. Nice. Visit www.fyevip.com for additional details regarding the Backstage Pass VIP member benefits. How about I give you my address and I'll show you just how uneducated I am!? To cancel your own subscription, simply, After locating the magazine subscription you would like to cancel, simply, f.y.e. We're the largest Funko Community on reddit. Cancel Great Fun Over the Phone. How to Cancel FYE VIP Subscription in 5 Easy Ways There is an easy way to cancel your FYE Backstage Pass. (And here is yet another person/clerk/mgr who was not up front when everyone was standing in line.) Most educated people would say "I'm sorry, I'm busy." There's a 30 day free trial but you have to call and cancel it otherwise they charge you $11.99/month even if you haven't used it. Every time I order something, it seems to be missing or damaged. DEBIT CARD PURCHASE - FYE BACKSTAGE PASS xxx-xxx-2131 NY, RECURRING CHECK CARD PURCHASE FYE BACKSTAGE PASS 877-351-2131 NY, Debit Purchase - Visa Fye Backstage Pa877-351-2131ny, FYE BACKSTAGE PASS 877-351-2131 NY 12203 USA, VISA DDA PUR 478930 FYE BACKSTAGE PASS 877 351 2131 * NY. TLG*FYE VIP [protected] NY They charged me $9.99 with out any authorization. FYE VIP Backstage Pass: Won't cancel/Keeps charging after cancellation "After about a month or so, I check my credit card online . If youre not satisfied with the service, your only option is to cancel it. No i am not stupid, i did not sign any papers at any store (again there are none here--had no idea who they are) and I did not give out information to a sales associate unless f.y.e has another store name possibly. Does FYE charge for pre orders? credit checks. Box 41248, Nashville TN 37204. So I looked it up, sure enough it was this pesky little card. (Sometimes we are all caught off guard in high-stress situations). How do I find my FYE VIP membership number? Backstage Pass VIP - is a 1 month free trial with $11.99 billed directly to credit card on file after the trial period. Who the hell do you think you're calling uneducated? Before you set out to cancel your subscription, make sure you have your membership number ready. Surely we arent all imagining it. Please everyone, raise hell with this one. plus, the receipt says, in black and white "unless i call to cancel during the 30 day trial, i authorize to autimatically charge $11.99" however, on fye's website it says nothing SAME DAY it was purchased. FYE is only half the problem, the other half is the customers for not reading, listening, or paying attention. To cancel your FYE Backstage Subscription, follow these easy steps: 1. Anyone who has signed up for the FYE VIP Backstage Pass to save money on a purchase and then noticed a month later they're missing $12 from there debit accou. He then suggested that I was making this up and there was no way to prove that I wasn't the first one to open the package. Hell best-buy has the damn thing for cheaper, bunch of idiots F.Y.E for not carrying it in stores. Without consent. I had planned on cancelling it after the month anyway, but forgot, so I got the initial $12 charge. I'm not saying its 100%the sales clerks fault. They just silently use whatever credit or debit card you used for your purchase. We've sent you a text with a link to download Emma. A month later I receive the $12 charge and am disgruntled because I knew I forgot to call, I knew it was my fault. Only if you cancel your membership the same day you bought it. Submit a complaint and get your issue resolved. Why Is Fye Charging Me? - ultimatemembership.pro I think we can all agree on that. AEE131- Pardon me for sounding snarky, but I don't find any part of my comment ridiculous in the least. Contact the FYE customer service on 1-877-351-2131. has a consumer rating of 1.59 stars from 32 reviews indicating that. It's not our job to make you keep it. Scan this QR code to download the app now. Oh and that first response is also wrong because there are 2 cards one is $25 for the year strictly just for fye and the second card is free for 1 month then its 11.99 a month but this card saves you at other places over 100, 000 different stores its like a AAA card. What do FYE Backstage Pass charges look like on my bank statement? What makes this issue so striking is that they usually dont even use all those subscriptions. Write a letter to the company requesting a membership termination. But we have quotas to live up to. It was 25$ a year, and saved me a percentage at the store. Unfortunately, trying to make things easier on the customers you think are going to say no anyway sometimes leads to confused customers who say yes, despite being unsure of the terms. Follow these steps: Using your phone, call 1-877-351-2131. I was stunned. In the Reason for contact section, select Member Cancellation. Youre not alone. And I can tell you, things like this aren't cakewalks for us employees, either. 1. Terms and Conditions Privacy Policy California Privacy Rights. Write to: f.y.e. It did, so if I get charged another month I will be filing a complaint with the BBB. ET. I'm by no means perfect. I don't mean to put myself on a platform here- I've made my share of mistakes with agreements, too. What is the FYE VIP membership? Oh, your perfect, right? It's that easy! Since its charged as maxed out over 400 bucks on fye card without my knowledge. Why would I say no to an extra 10% off my next purchase if it's "free", right? PLEASE DO THIS ASAP! While unpacking, I noticed it had been opened previously, because of sloppy repackaging, but didn't pay much attention to that. A pamphlet was thrown in her bag with her purchase of a 9.99 item. 5968_FYE BACKSTAGE PASS 877-35 1-2131 NYUS Trace #15385170, POS PURCH MC FYE BACKSTAGE PA BR 877 351 2131 NY, CHKCARD MC FYE BACKSTAGE PA BR 877 351 2131 NY, Misc. You can cancel your membership from your smartphone, and it won't take you more than a couple. Not using your FYE Backstage Pass VIP membership card as much as before? Apparently the D-bag who took the call couldn't understand English very well and documented that we want to continue the services. Beware of FYE's VIP Backstage Pass program | Boing Boing I made the mistake of calling while I was at work, and had to do something midway through, and ended up just agreeing to get her off the phone. The cashier asked for a birth date and I gave him it (I figured he needed to verify my debit card like how some places ask for ID). These offers are for FYE customers who are loyal and the program can be very useful if utilized correctly. To cancel over the phone, call: 1-877-351-2131. FYE charged me $11.99 a month for 3 months before I caught it and had it stopped. No refunds even if it's the first of the month. As soon as your free trial is over, you will be charged for your membership. I said the thing will cost more to ship than I paid for it, plus I only bought it an hour ago. She said, Yes it is 25$ a year. Pay later. I put my item down and she starts asking me if I'd like to save 10% off my next purchase, not mentioning that there is a fee after 30 days. You're a piece of sh--. Write. I also have a huge social media following and I will voice my incident with them as well. How do I cancel my FYE VIP account without card? I have signed up for the card, and cancelled it. As a subscriber to Backstage, you are free to cancel your subscription at any time. Cancel FYE Backstage Pass over the phone. Contact the FYE customer service on 1-877-351-2131. AEE131- I completely understand. In that case, you can request a refund in the same store where you purchased your Backstage Pass. I'm sorry if I seemed apprehensive then. Once you finally get through to an operator they try to trick you again into staying longer. I found out that the only way you agree to it is this: you know how when you use your credit card and you have to sign a slip? I'm not offended. Speak in a harsh (not yelling) tone. VIP is a $12 monthly membership that provides discounts at FYE and other participating stores. I don't see anyone "crying" about whatever it is you think they are crying about. In my case, I was flat-out lied to by the cashier (or, at best, misinformed) She told me that the card itself was a 30 day trial and that IF I WANTED TO KEEP IT, I would have to call within 30 days to activate the paid subscription, not vice versa. GOOD LUCK! I came to notice TLG*FYE VIP was charging me $9.99 each month and realized exactly what it was. All Rights Reserved. If you dont want to waste your time compiling letters and waiting on hold when contacting customer service over the phone, dont worry. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. You may contact me directly for more information. THAT BEING SAID: Canceling my service was a ###ing NIGHTMARE. Tell the representative that you'd like to cancel. I don't mind calling to cancel services. Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. Consequently, how do i cancel my fye membership without calling? You need to enable JavaScript to run this app. I will never shop at this pos fye again I will go to best buy or hh gregg if I need headphones or CDs or my electronics, This place I terrible who the hell is going to pay 11.99 a month for so stupid VIP pass .I never signed up for this such a scam terrible compay I will never shop here again I will go to best buy or hh gregg if I need CDs or headphones what a pos company fye is. If you were talking to a customer and they told you about a discount card and you were not paying attention to them because you didn't think they deserved your attention then you deserve to be scammed I say. FEATURES: No printing! Going on a history search with my card, they have been charging me $11.99 since July. Also tell them that you're never shopping there again, they apologize 10 times. As soon as your free trial is over, you will be charged for your membership. I guess the clerk just decided to add the card on and then after wrapping all the presents I found at least 2-3 packets of the same information, as well as cards detailing information on the VIP Backstage Pass. New Customers. The man on the phone tried again to get me to keep my card. So, according to the site, I could also use this same deal at my local Sears.

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